Disaster Recovery

The measures an organisation takes to ensure that they can continue to operate during a disaster, whether natural or the result of a criminal act, is known as Disaster Recovery (or sometimes business continuity). Every company should plan for potential disruption. An effective recovery procedure can significantly reduce the impact on your productivity, revenue and customers.

The most important factors to consider are where you work, who are your key people, and what technology you simply can't do without.

At Technology Business Centres we can provide for all of these needs, fast. Our portfolio of fully serviced offices are strategic locations throughout the UK, and open 24 hours a day. So, wherever you're based, we can have you up and running within 4 hours of reporting an incident.

Services provided

In the event of a disaster, Technology Business Centres has a simple solution to keep your business in business. Designed specifically for companies with fewer than 50 employees, our unique Disaster Recovery service guarantees workspace, technology and highly professional support staff for a nominal membership fee.

With business centres that are already fully staffed and operational, we're ideally placed to accommodate you without delay and for the duration of the event. What's more, we can tailor a solution to suit your business with additional services, from maintaining digital backup of vital data to providing extra IT support.

For a per-desk annual payment, you'll have the security of knowing that within 4 hours of reporting an emergency, you'll be provided with all of the following:

• An office in a previously selected business centre

• Desks and chairs for core staff, to agreed numbers

• An IT engineer on site for your entire move-in day

• Standard handset, voice configuration and Voicemail

• Dedicated meeting and conference facilities

• Professional receptionist and telephone answering service

• Redirection of managed phone numbers

• Up to 2MB of dedicated bandwidth

Additional Services

As well as an exceptional working environment close to your own office and customer base, we offer a fully tailored approach to your Disaster Recovery needs. Optional extras include the following:

• Home working access - via SDSL and a VPN

• 24/7 emergency response

• Cold storage for equipment, including delivery and installation

• Carrier redirection

• Email and MX record redirection

• Email hosting

• Hosted office environment - server and your own PCs, including basic software

• Equipment hosting

• Online backup

• Restoring data backup

• Additional engineering support

• Equipment hire

• Managed firewall

• Managed VPN

• Bespoke bandwidth (up to 4MB)

We're more than happy to discuss any additional requirements you may have.

Technology that's tailored to your needs

Technology plays a vital role in any Disaster Recovery plan, and we work with the very best in the industry to ensure you have everything you need, just when you need it most.

These experts, 10/100, specialise in the supply, development and support of industry leading systems and offer a comprehensive suite of high quality telecoms and technology services. They can provide you with professional advice on your Disaster Recovery requirements, which we together tailor into an IT solution - using only industry leading equipment, such as Cisco, Avaya and HP / Compaq - based on your precise business needs.

As part of this service, an onsite engineer is assigned to get you and your team up and running as quickly and effectively as possible on the day you move to your designated backup office.

This partnership with Principal IT allows us to deliver exceptional technology services and support, with a 24/7 helpdesk on hand throughout your disruption.

Specifically designed for small to medium sized business

Designed to ensure the long-term security of your business, our Disaster Recovery service is one of the few that caters specifically for SMEs. We understand that speed is of the essence and guarantee a fully operational workplace within 4 hours of reporting an incident.

As well as access each of our business centres - all with dedicated meeting and conference facilities - you'll enjoy the highest standards of service in the industry. As soon as you arrive, you can expect total discretion and support from our excellent staff. Which includes a professional reception service and phones answered in your own company name.

Our partnership with a market leading technology provider, means we can also tailor your Disaster Recovery solution to meet your every IT need.

We're committed to excellence in everything we do. Which means delivering the tools you need to continue to work efficiently and achieve success, whatever the circumstances.